Disk Catalog Maker


Support

FAQ > The application has crashed!

Please send the crash log using a crash reporter application "Submit Crash Log" on the DiskCatalogMaker folder.

Case 1: The appliation ends immediately after it has started.

This can be caused by a corrupt document which is set to open with the program.

Mac OS X:
Please go to the folder in /Users/USERNAME/Library/Preferences and delete the documents com.mac.fujisoft.DiskCatalogMaker.plist.
Please go to the folder in /Library/Preferences and delete the documents com.mac.fujisoft.DiskCatalogMaker.plist.

Mac OS 8/9/Classic:
Please go to the Preferences folder in the System folder and delete the document com.mac.fujisoft.Dis_41d2.plist.

Case 2: The application crashed when opening the file open/save navigation dialog.

If you are using DefaultFolderX, please get the latest version of DefaultFolderX from the developer.
If you are using SCFinderPlugin, please disable it.

Case 3: The application crashed when searching on a catalog file.

It seems that your catalog has been damaged because of previous crash, if your another catalog has no problem.
You can find the damaged data with these steps:

(1) Get the latest version of DiskCatalogMaker.
(2) Create a new catalog file.
(3) Select one disk in the damaged catalog file.
(4) Drag and drop it to the new catalog's window.
If the catalog data of the disk is damaged, the application will crash or say an error message.
(5) Save the new catalog with the rescued catalog data.
(6) Continue from (3) for each disk.

Please rebuild the missing catalog data using the original disk. Then trash the damaged catalog file.

Case 4: The application crashed when viewing a catalog.

LazyMouse or some other extensions which interrupt Universal Access functions can not use with DiskCatalogMaker. Please turn off these third-party extensions.

 

 

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